---
title: "Customer Success Jobs & Salaries in Japan · GainTrace"
description: "37 open customer success jobs in Japan at 29 B2B software companies: CSM, renewals, onboarding and TAM roles, with pay wherever it's posted. Refreshed every morning."
source: "https://gaintrace.com/customer-success-jobs-japan"
updated: "2026-10-30"
license: "CC BY 4.0 https://creativecommons.org/licenses/by/4.0/"
---

# Customer success jobs and salaries in Japan

Find your next customer success job in Japan and see what these roles pay. 37 open roles at 29 B2B software companies, straight from their careers pages.

Updated Oct 30, 2026. Part of [Customer success jobs and salaries](https://gaintrace.com/customer-success-jobs).

## What customer success roles pay

Posted USD ranges from the open roles below. Each role counts at the midpoint of its range; low and high bound the middle half. OTE ranges are kept separate, and groups with fewer than five posted ranges are left out.

## Open roles (37)

| Role | Company | Level | Location | Pay | Posted |
| --- | --- | --- | --- | --- | --- |
| [Lead Technical Success Manager](https://job-boards.greenhouse.io/blackduck/jobs/5464653008?utm_source=gaintrace.com&utm_medium=referral) | [Black Duck Software](https://gaintrace.com/customer-success-jobs/black-duck-software) | Senior | Tokyo, Japan | Pay not shown | Oct 30 |
| [Senior Customer Success Manager](https://job-boards.greenhouse.io/braze/jobs/8327012?utm_source=gaintrace.com&utm_medium=referral) | [Braze](https://gaintrace.com/customer-success-jobs/braze) | Senior | Tokyo +6 | $83K–$119K OTE | Oct 27 |
| [Delivery Solutions Architect](https://databricks.com/company/careers/open-positions/job?gh_jid=8902815002&utm_source=gaintrace.com&utm_medium=referral) | [Databricks](https://gaintrace.com/customer-success-jobs/databricks) | Mid-level | Tokyo, Japan +11 | $180K–$248K OTE | Oct 27 |
| [Customer Success Engineer - Japan](https://jobs.ashbyhq.com/neara/61d2e347-8d03-4dd4-91f8-376944d479a6?utm_source=gaintrace.com&utm_medium=referral) | [Neara](https://gaintrace.com/customer-success-jobs/neara) | Mid-level | Asia \| Tokyo | Pay not shown | Oct 27 |
| [Customer Value Architect - Japan](https://jobs.ashbyhq.com/neara/18c828f1-db9b-4a20-a3a7-eceec69a021f?utm_source=gaintrace.com&utm_medium=referral) | [Neara](https://gaintrace.com/customer-success-jobs/neara) | Mid-level | Asia \| Tokyo | Pay not shown | Oct 27 |
| [Customer Experience Manager – Japan](https://www.opswat.com/jobs/4747493005?gh_jid=4747493005&utm_source=gaintrace.com&utm_medium=referral) | [OPSWAT](https://gaintrace.com/customer-success-jobs/opswat) | Mid-level | Tokyo Prefecture, Japan | Pay not shown | Oct 26 |
| [Customer Success Manager](https://job-boards.greenhouse.io/anthropic/jobs/5451376008?utm_source=gaintrace.com&utm_medium=referral) | [Anthropic](https://gaintrace.com/customer-success-jobs/anthropic) | Mid-level | Tokyo, Japan +3 | £135K–£165K OTE | Oct 21 |
| [Manager, Customer Success](https://job-boards.greenhouse.io/braze/jobs/8280791?utm_source=gaintrace.com&utm_medium=referral) | [Braze](https://gaintrace.com/customer-success-jobs/braze) | Manager | Tokyo | Pay not shown | Oct 20 |
| [Customer Success Architect, Japan](https://job-boards.greenhouse.io/gitlab/jobs/8880999002?utm_source=gaintrace.com&utm_medium=referral) | [GitLab](https://gaintrace.com/customer-success-jobs/gitlab) | Mid-level | Remote, Japan | Pay not shown | Oct 16 |
| [Customer Success Manager](https://www.mongodb.com/careers/job/?gh_jid=8104941&utm_source=gaintrace.com&utm_medium=referral) | [MongoDB](https://gaintrace.com/customer-success-jobs/mongodb) | Mid-level | Tokyo +2 | $81K–$160K OTE | Oct 15 |
| [Director, Customer Experience, Japan](https://www.revmed.com/careers-list/?gh_jid=8034805003&utm_source=gaintrace.com&utm_medium=referral) | [Revolution Medicines](https://gaintrace.com/customer-success-jobs/revolution-medicines) | Director | Tokyo, Japan | Pay not shown | Oct 15 |
| [Customer Success Specialist](https://job-boards.greenhouse.io/catapultsports/jobs/8257897?utm_source=gaintrace.com&utm_medium=referral) | [Catapult](https://gaintrace.com/customer-success-jobs/catapult) | Associate | Tokyo, Japan +2 | $63K–$127K OTE | Oct 9 |
| [Technical Account Manager](https://www.netskope.com/company/careers/open-positions/?gh_jid=8222750&utm_source=gaintrace.com&utm_medium=referral) | [Netskope](https://gaintrace.com/customer-success-jobs/netskope) | Mid-level | Japan | Pay not shown | Oct 9 |
| [Sr. Delivery Solutions Architect](https://databricks.com/company/careers/open-positions/job?gh_jid=8870714002&utm_source=gaintrace.com&utm_medium=referral) | [Databricks](https://gaintrace.com/customer-success-jobs/databricks) | Senior | Tokyo, Japan +2 | Pay not shown | Oct 8 |
| [Customer Success Manager — Japan](https://jobs.dropbox.com/listing/8249475?gh_jid=8249475&utm_source=gaintrace.com&utm_medium=referral) | [Dropbox](https://gaintrace.com/customer-success-jobs/dropbox) | Mid-level | Remote - Japan | Pay not shown | Oct 5 |
| [Senior Professional Services Engineer, Japan](https://job-boards.greenhouse.io/gitlab/jobs/8859657002?utm_source=gaintrace.com&utm_medium=referral) | [GitLab](https://gaintrace.com/customer-success-jobs/gitlab) | Senior | Remote, Japan | Pay not shown | Oct 2 |
| [Customer Success Manager - Named Accounts](https://www.asana.com/jobs/apply/8201809?gh_jid=8201809&utm_source=gaintrace.com&utm_medium=referral) | [Asana](https://gaintrace.com/customer-success-jobs/asana) | Mid-level | Tokyo | Pay not shown | Oct 1 |
| [Customer Success Engineer (Japan)](https://jobs.ashbyhq.com/rescale/b8e09f69-f683-475a-adce-4c142680ec8e?utm_source=gaintrace.com&utm_medium=referral) | [Rescale](https://gaintrace.com/customer-success-jobs/rescale) | Mid-level | Tokyo | Pay not shown | Oct 1 |
| [AI Deployment Strategist](https://jobs.ashbyhq.com/snowflake/e285a14e-4c03-4899-b180-f69276b5a8c9?utm_source=gaintrace.com&utm_medium=referral) | [Snowflake](https://gaintrace.com/customer-success-jobs/snowflake) | Mid-level | JP-Tokyo | Pay not shown | Sep 21 |
| [Manager, Account Management](https://job-boards.greenhouse.io/flexport/jobs/8201897?utm_source=gaintrace.com&utm_medium=referral) | [Flexport](https://gaintrace.com/customer-success-jobs/flexport) | Manager | Tokyo, Japan +1 | Pay not shown | Sep 16 |
| [Senior Customer Success Engineer, Japan](https://job-boards.greenhouse.io/gitlab/jobs/8808549002?utm_source=gaintrace.com&utm_medium=referral) | [GitLab](https://gaintrace.com/customer-success-jobs/gitlab) | Senior | Remote, Japan | Pay not shown | Sep 16 |
| [Customer Success Manager, APAC](https://job-boards.greenhouse.io/keepersecurity/jobs/4408913009?utm_source=gaintrace.com&utm_medium=referral) | [Keeper Security](https://gaintrace.com/customer-success-jobs/keeper-security) | Mid-level | Tokyo Prefecture, Japan | Pay not shown | Sep 16 |
| [Renewals Manager](https://www.asana.com/jobs/apply/8189734?gh_jid=8189734&utm_source=gaintrace.com&utm_medium=referral) | [Asana](https://gaintrace.com/customer-success-jobs/asana) | Mid-level | Tokyo | Pay not shown | Sep 14 |
| [Senior Delivery Manager](https://job-boards.greenhouse.io/braze/jobs/8177660?utm_source=gaintrace.com&utm_medium=referral) | [Braze](https://gaintrace.com/customer-success-jobs/braze) | Senior | Tokyo | Pay not shown | Sep 4 |
| [Principal Technical Account Manager](https://job-boards.greenhouse.io/recordedfuture/jobs/8725963002?utm_source=gaintrace.com&utm_medium=referral) | [Recorded Future](https://gaintrace.com/customer-success-jobs/recorded-future) | Senior | Tokyo, Japan | Pay not shown | Aug 19 |
| [Customer Success Manager II (Japan)](https://jobs.ashbyhq.com/teamworks/63c7c86c-8e0e-43e0-a015-c8dde03a07ff?utm_source=gaintrace.com&utm_medium=referral) | [Teamworks](https://gaintrace.com/customer-success-jobs/teamworks) | Mid-level | Japan | Pay not shown | Aug 19 |
| [Customer Success Manager, Scaled Accounts](https://www.asana.com/jobs/apply/8107419?gh_jid=8107419&utm_source=gaintrace.com&utm_medium=referral) | [Asana](https://gaintrace.com/customer-success-jobs/asana) | Mid-level | Tokyo | Pay not shown | Aug 14 |
| [Sr/Principal Customer Success Business Partner](https://job-boards.greenhouse.io/anaplan/jobs/8118921002?utm_source=gaintrace.com&utm_medium=referral) | [Anaplan](https://gaintrace.com/customer-success-jobs/anaplan) | Senior | Tokyo, Japan | Pay not shown | Aug 13 |
| [Engagement Manager - Japan](https://jobs.ashbyhq.com/legora/a5cefa32-2f13-42c7-874d-1a4688dffcc5?utm_source=gaintrace.com&utm_medium=referral) | [Legora](https://gaintrace.com/customer-success-jobs/legora) | Mid-level | Tokyo | Pay not shown | Aug 13 |
| [Customer Success Application Engineer (Japan)](https://jobs.ashbyhq.com/litmus/79414eda-3c38-497f-9922-4149ab1fbc10?utm_source=gaintrace.com&utm_medium=referral) | [Litmus](https://gaintrace.com/customer-success-jobs/litmus) | Mid-level | Japan/APAC | Pay not shown | Jul 30 |
| [Founding Customer Success Manager - APAC](https://jobs.ashbyhq.com/ashby/893cd08a-929c-4077-b39c-64bc34f347ea?utm_source=gaintrace.com&utm_medium=referral) | [Ashby](https://gaintrace.com/customer-success-jobs/ashby) | Mid-level | Japan +4 | A$135K–A$189K | Jul 21 |
| [Technical Account Manager, Japan](https://jobs.ashbyhq.com/miro/2185d4ce-4f16-4644-926d-0218f9b48994?utm_source=gaintrace.com&utm_medium=referral) | [Miro](https://gaintrace.com/customer-success-jobs/miro) | Mid-level | Tokyo | Pay not shown | Jul 14 |
| [SMB Account Manager](http://block.xyz/careers/jobs/5258330008?gh_jid=5258330008&utm_source=gaintrace.com&utm_medium=referral) | [Block](https://gaintrace.com/customer-success-jobs/block) | Mid-level | Tokyo, Japan | Pay not shown | Jul 10 |
| [Team Director, Account Management](https://jobs.ashbyhq.com/sensor-tower/b3e0fc94-6e27-4268-b9e0-339ee40682e8?utm_source=gaintrace.com&utm_medium=referral) | [Sensor Tower](https://gaintrace.com/customer-success-jobs/sensor-tower) | Director | Tokyo, Japan | Pay not shown | Jul 10 |
| [Customer Success Producer (Japan)](https://jobs.ashbyhq.com/aghanim/911b20d1-1a67-4b1f-a899-e64309823fce?utm_source=gaintrace.com&utm_medium=referral) | [Aghanim](https://gaintrace.com/customer-success-jobs/aghanim) | Mid-level | Japan | Pay not shown | Jun 23 |
| [Deployment Strategist - Japan Commercial](https://jobs.lever.co/palantir/ba8fdce3-7f60-45f6-8323-d74cc18c4320?utm_source=gaintrace.com&utm_medium=referral) | [Palantir Technologies](https://gaintrace.com/customer-success-jobs/palantir-technologies) | Mid-level | Tokyo, Japan | Pay not shown | May 15 |
| [Account Manager - Japan](https://jobs.ashbyhq.com/elevenlabs/15eb4b53-fdd8-49e6-8c7c-0951f6e40b99?utm_source=gaintrace.com&utm_medium=referral) | [ElevenLabs](https://gaintrace.com/customer-success-jobs/elevenlabs) | Mid-level | Japan | Pay not shown | May 13 |

## Customer success jobs by location and role

By location: [Remote](https://gaintrace.com/customer-success-jobs-remote) (1,240 roles) · [UK and Ireland](https://gaintrace.com/customer-success-jobs-uk-ireland) (277 roles) · [Europe](https://gaintrace.com/customer-success-jobs-europe) (222 roles) · [Asia Pacific](https://gaintrace.com/customer-success-jobs-asia-pacific) (285 roles) · [Latin America](https://gaintrace.com/customer-success-jobs-latin-america) (70 roles)

By country: [United States](https://gaintrace.com/customer-success-jobs-united-states) (1,500 roles) · [United Kingdom](https://gaintrace.com/customer-success-jobs-united-kingdom) (247 roles) · [Canada](https://gaintrace.com/customer-success-jobs-canada) (124 roles) · [Germany](https://gaintrace.com/customer-success-jobs-germany) (95 roles) · [India](https://gaintrace.com/customer-success-jobs-india) (82 roles) · [Singapore](https://gaintrace.com/customer-success-jobs-singapore) (56 roles) · [Australia](https://gaintrace.com/customer-success-jobs-australia) (54 roles) · [Ireland](https://gaintrace.com/customer-success-jobs-ireland) (45 roles) · [France](https://gaintrace.com/customer-success-jobs-france) (42 roles) · [Spain](https://gaintrace.com/customer-success-jobs-spain) (42 roles) · [Japan](https://gaintrace.com/customer-success-jobs-japan) (37 roles) · [Philippines](https://gaintrace.com/customer-success-jobs-philippines) (34 roles) · [Netherlands](https://gaintrace.com/customer-success-jobs-netherlands) (30 roles) · [Mexico](https://gaintrace.com/customer-success-jobs-mexico) (27 roles) · [Brazil](https://gaintrace.com/customer-success-jobs-brazil) (27 roles) · [Portugal](https://gaintrace.com/customer-success-jobs-portugal) (20 roles) · [South Korea](https://gaintrace.com/customer-success-jobs-south-korea) (18 roles) · [Colombia](https://gaintrace.com/customer-success-jobs-colombia) (15 roles) · [Israel](https://gaintrace.com/customer-success-jobs-israel) (13 roles) · [Poland](https://gaintrace.com/customer-success-jobs-poland) (13 roles) · [Sweden](https://gaintrace.com/customer-success-jobs-sweden) (10 roles) · [Argentina](https://gaintrace.com/customer-success-jobs-argentina) (8 roles) · [Switzerland](https://gaintrace.com/customer-success-jobs-switzerland) (8 roles) · [UAE](https://gaintrace.com/customer-success-jobs-uae) (7 roles)

By city: [New York](https://gaintrace.com/customer-success-jobs-new-york) (421 roles) · [San Francisco Bay Area](https://gaintrace.com/customer-success-jobs-san-francisco) (317 roles) · [London](https://gaintrace.com/customer-success-jobs-london) (181 roles) · [Chicago](https://gaintrace.com/customer-success-jobs-chicago) (79 roles) · [Boston](https://gaintrace.com/customer-success-jobs-boston) (69 roles) · [Seattle](https://gaintrace.com/customer-success-jobs-seattle) (62 roles) · [Austin](https://gaintrace.com/customer-success-jobs-austin) (61 roles) · [Toronto](https://gaintrace.com/customer-success-jobs-toronto) (57 roles) · [Bengaluru](https://gaintrace.com/customer-success-jobs-bengaluru) (40 roles) · [Denver](https://gaintrace.com/customer-success-jobs-denver) (36 roles) · [Los Angeles](https://gaintrace.com/customer-success-jobs-los-angeles) (30 roles) · [Paris](https://gaintrace.com/customer-success-jobs-paris) (26 roles)

By role: [Technical account managers](https://gaintrace.com/technical-account-manager-jobs) (135 roles) · [Onboarding and implementation](https://gaintrace.com/onboarding-implementation-jobs) (561 roles) · [Renewals and account management](https://gaintrace.com/renewals-account-management-jobs) (481 roles)