---
title: "incident.io Customer Success Jobs · GainTrace"
description: "incident.io has 7 open customer success roles. 6 post pay: $160K–$300K and £85K–£130K a year."
source: "https://gaintrace.com/customer-success-jobs/incident-io"
updated: "2026-10-30"
---

# incident.io customer success jobs

incident.io has 7 open customer success roles. 6 post pay: $160K–$300K and £85K–£130K a year.

incident.io is a software reliability platform unifying on-call, agentic root cause analysis, incident response, and status pages, helping teams resolve issues faster.

Website: [incident.io](https://incident.io)

## Open roles (7)

| Role | Level | Location | Pay | Posted |
| --- | --- | --- | --- | --- |
| [Strategic Customer Success Manager](https://jobs.ashbyhq.com/incident/f3914487-4dd6-4d4f-a949-7155af26fc06?utm_source=gaintrace.com&utm_medium=referral) | Senior | London | Pay not shown | Oct 16 |
| [Customer Success Engineer](https://jobs.ashbyhq.com/incident/30dda1df-3d27-4054-ac40-1afac9103ae6?utm_source=gaintrace.com&utm_medium=referral) | Mid-level | London | £100K–£130K | Oct 10 |
| [Commercial Customer Success Manager](https://jobs.ashbyhq.com/incident/932fa4f8-f583-411d-bcd6-03a459fabcd1?utm_source=gaintrace.com&utm_medium=referral) | Mid-level | London +1 | £85K–£118K | Oct 4 |
| [Enterprise Customer Success Manager](https://jobs.ashbyhq.com/incident/c2607ea8-d36f-42cc-8ebf-52b8fd9c45c4?utm_source=gaintrace.com&utm_medium=referral) | Senior | San Francisco +1 | $160K–$200K | Oct 4 |
| [Manager, Customer Success Team (AMER)](https://jobs.ashbyhq.com/incident/dd585c05-9736-4ba3-a71a-838ba66deea5?utm_source=gaintrace.com&utm_medium=referral) | Manager | San Francisco +1 | $175K–$200K | Sep 23 |
| [Expansion Account Manager](https://jobs.ashbyhq.com/incident/71c487d5-1d55-4efb-a8b9-d04ad566b8eb?utm_source=gaintrace.com&utm_medium=referral) | Mid-level | San Francisco | $210K–$250K | Sep 17 |
| [VP of Customer Success](https://jobs.ashbyhq.com/incident/91dcb767-ed52-4400-bd6b-0ce8158e90d0?utm_source=gaintrace.com&utm_medium=referral) | VP and head of | San Francisco +1 | $250K–$300K | Jul 2 |

More: [Customer success jobs and salaries](https://gaintrace.com/customer-success-jobs)