Pricing that pays for itself in retained revenue
Request an invite, grow into every seat, and unlock warehouse data when you need it. One AI customer health score for customer success teams.
Every plan includes a 7-day free trial. No credit card required.
Pro
Lean CS teams getting started.
$199/mosave $408/yr
Per seat · billed annually
Includes:
- 100 tracked accounts per seat
- All connectors (Salesforce, HubSpot, Gong…)
- Trace AI scoring included · 200 actions / seat
- 5 active automations
- In-app + email support
Scale
Most popularGrowing CS teams scaling across the org.
$1,499/mosave $3,000/yr
Unlimited seats · billed annually
Everything in Pro, plus:
- 2,000 tracked accounts
- Trace AI scoring included · 1,800 actions / mo
- 25 active automations
- OIDC SSO · priority support
Enterprise
Large orgs with warehouse data and security needs.
Volume & multi-year discounts
Unlimited seats
Available meeting slots today
Everything in Scale, plus:
- Warehouse connectors (BigQuery, Snowflake)
- Unlimited Trace AI on your own key · Opus included
- SAML + SCIM · DPA + uptime SLA
- Dedicated CSM + white-glove onboarding
Pricing without the games
The things legacy CS platforms charge extra for, we just include.
No lock-in
Month-to-month or annual. Cancel anytime, no multi-year contracts.
No hidden add-ons
No paywalled modules, no per-feature fees. Your plan is the price.
No implementation fee
No consultants, no services bill, no admin to hire. Live in days.
No surprise AI bills
Use your included Trace AI or bring your own key. Caps prompt an upgrade, never a shock.
Pays for itself
One saved account can cover the year.
Compare every plan
Every number, every connector, every limit. No fine print.
- Overage: beyond your Trace AI allowance, choose BYOK (free) or $0.10/action. No surprise bills.
- Hard caps trigger an upgrade, never a shutdown.
- EU-resident by default (eu-west-1 / Frankfurt) on every plan.
- No implementation fee, ever.
Frequently asked questions
Yes. Pro and Scale both come with a 7-day free trial, no credit card required. You can connect your data and see live health scores before you ever pay.
Stop guessing. Start seeing.
Unify product usage, billing, and support into one AI customer health score. Free for 7 days.