Solutions
Find the solution for the problem you have.
Every solution below runs on the same platform. Pick the problem you have or the role you are in, and see how the health scores, the signals and the playbooks apply to it.
Free on 25 companies, forever · no credit card · live in days
Choose your problem
Lifecycle
Customer Onboarding
Lifecycle stages that advance on real product and billing data, not on a CSM remembering to move a card. Stalled accounts surface the same day they stall.
Explore use caseLifecycle
Account Management
One view per account: health, usage, billing, stakeholders and open commitments. Your whole book of business on one page.
Explore use caseFeedback
NPS, CSAT and Surveys
Run NPS, CSAT and CES from the platform that already holds the account. A detractor becomes a flagged risk, not a row in a spreadsheet.
Explore use caseReporting
QBRs and Business Reviews
Four charts, not fifty five slides. Numbers assembled from live account data, narrative you can edit, shared on a link that reports engagement back.
Explore use caseRetention
Churn Prediction
Explainable health scores from product, billing, CRM and support signals, so you know which renewals are in trouble while there is still time.
Explore use caseRetention
Churn Reduction
Knowing is not saving. Every risk gets a named owner, a due date and a closing disposition, so it becomes work somebody actually does.
Explore use caseRetention
Champion Tracking
Your champion changes job and nobody tells you. Track champions and executive sponsors, and see which accounts have no advocate left.
Explore use caseGrowth
Expansion
Score every account's readiness to grow from real usage and billing data, so the upsell conversation happens when the evidence supports it.
Explore use caseReporting
Renewal Forecasting
The renewal book by date and amount, weighted by health, with the modelling shown. Board ready numbers without a spreadsheet rebuild.
Explore use caseGrowth
Account-Based Activation
Track first-party buying intent and score product qualified leads, then coordinate outreach when accounts cross your threshold.
Explore use caseData
Customer Data Pipeline
Connect billing and CRM data without custom ETL, so revenue analytics starts from one customer data pipeline.
Explore use caseBuilt for your role
By Role
For CS Leaders
Head, Director, VP and SVP of CS, and CCOs. Run a real customer success practice without hiring an admin to keep the platform alive.
ExploreBy Role
For CSMs
Your book of business in one prioritised queue: what to work today, why it surfaced, and the context to act without opening five tabs.
ExploreBy Role
For Account Managers
You carry a number on accounts you already own. See which are ready to grow, which are slipping, and what evidence to open with.
ExploreBy Role
For Forward Deployed Engineers
Own the data model, the integrations and the custom logic. Schema, identity resolution, field level policy and a full audit trail.
ExploreBy Role
For RevOps
Make retention and expansion numbers trustworthy. One customer data model instead of a retention dashboard you rebuild every quarter.
ExploreBy Role
For CEOs
Net revenue retention in one dashboard, connected to product, billing and CRM signals. See churn risk, expansion scores and revenue actions.
ExploreBy Role
For Sales Leaders
Rank product qualified leads from usage signals, so AEs see which trials are ready to buy and why.
ExploreBuilt for teams who can't afford to be reactive.
No more churn surprises. No more expansion opportunities missed. No more spreadsheet reconciliation. GainTrace connects your data and automates the action in one platform.
Free on 25 companies, forever · no credit card · live in days
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