How is expansion intelligence different from product analytics?

Product analytics shows you what's happening in your app. Expansion intelligence tells you what to do about it and who to call first. GainTrace cross-references product usage with billing data, CRM activity, and engagement patterns to score expansion readiness and auto-trigger the right playbook for the right account.

Can I customize what counts as an expansion signal?

Yes. GainTrace ships with pre-built signal templates (seat utilization, feature adoption velocity, API call growth, plan mismatches), but every signal threshold is fully configurable. Your RevOps team can define custom rules without engineering support.

How does expansion intelligence integrate with my Salesforce pipeline?

GainTrace writes expansion scores, signal reasons, and recommended actions directly into Salesforce as custom fields and opportunity records. AMs see the intelligence inside the tool they already use. No new dashboard to adopt. Two-way sync means your CRM stays the source of truth.

What data sources feed the expansion score?

GainTrace combines five sources: product usage (Mixpanel/PostHog/Amplitude), billing events (Stripe/ChartMogul), CRM engagement (Salesforce/HubSpot), support ticket sentiment, and NPS/survey responses. The score updates in real time as signals change.

How long until we see the first expansion opportunities?

Most customers see their first ranked expansion list within 3 days of connecting their first data source. Full multi-signal scoring is live within 2 weeks.

What's the pricing model?

GainTrace uses usage-based pricing tied to the number of tracked accounts. Waitlist members unlock founder pricing with 40% off for life.

Expansion Intelligence

Expansion Revenue from Your Existing Accounts

Expansion intelligence that flags upsell opportunities using product usage, billing, and CRM data. AMs get a ranked daily action list so they focus on the accounts most likely to grow.

70-80% of SaaS revenue comes from existing accounts

71%

flagged accounts expands

3.2x

expansion pipeline growth

60%

less AM research time